Privacy Policy – The Stitchery Hub

1. Introduction

Welcome to The Stitchery Hub. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, billing address, and payment details.

  • Account Information: Username, password, and purchase history.

  • Technical Data: IP address, browser type, device information, and cookies.

  • Communication Data: Any messages or inquiries you send to us.

3. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders for digital sewing patterns.

  • To provide customer support and respond to inquiries.

  • To improve our website, digital products, and user experience.

  • To comply with legal obligations and prevent fraud.

  • To send promotional emails if you have opted in.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Payment Processors: To securely process transactions.

  • Service Providers: Third-party tools for website hosting, analytics, and email communication.

  • Legal Authorities: When required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request a copy of your personal data.

  • Object to data processing under certain conditions.

To exercise these rights, Contact Us.

8. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy, please Contact Us.